Accessibility

Accessibility

The AT&T Performing Arts Center is compliant with The Americans with Disabilities Act. We welcome all patrons and offer a variety of services to meet special needs. For additional assistance, please contact the Box Office at 214-880-0202.

Access

Elevator access is available from Lexus Red Parking and Lexus Silver Parking for patrons with limited mobility.

Both Lexus Red Parking and Lexus Silver Parking offer handicapped spaces.

Pets and Service Animals

The AT&T Performing Arts Center has a no pets allowed policy inside Center buildings. Any trained service animal is welcome.

Hearing Devices

Assistive Listening Devices are available in all venues. There is no charge for the device, but a valid ID is required. Please see a Guest Services representative on arrival.

Special Seating

Special seating locations for persons with disabilities may be arranged in advance by calling 214-880-0202.

Services for the Deaf

A TDD (Telecommunications Device for the Deaf) number is open during regular Box Office hours; please call 214-880-0202.

Urgent Message Delivery

We request mobile devices be silenced during performances. Please feel free to check your messages at an appropriate break or intermission. Additionally, Guest Services is happy to deliver urgent messages. 214-978-3620 should be provided as a point of contact number if urgent message delivery is expected. Patron name, section, row and seat number are required. Please see any Guest Services representative at the theater if you need to use this service.

Emergency/Security Hotline

Should an emergency arise during a performance, please call 214-978-3620.

Sign Language Interpretation

The Center offers sign language interpretation at select events throughout the year. Performances offering this service are indicated on their corresponding webpages. To find out more about this service, contact the Box Office at 214-880-0202.

Audio Described Performances

Audio Description is scheduled for select events throughout the year. Using a single earpiece connected to a headset, patrons who are blind or have low vision can listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery and other visual elements of a performance. Performances offering this service are indicated on their corresponding webpages. To find out more about this service, contact the Box Office at 214-880-0202.