Terms & Conditions

  • Performance tickets are a revocable license that may be retracted and admission may be refused upon refunding of the purchase price. Every person, regardless of age, must have a ticket to enter the facility.
  • Every person, regardless of age, must have a ticket to enter the facility. Children under the age of 4 will not be admitted unless the performance is family friendly and appropriate for all ages. Please see the performance description for the event you are purchasing for guidelines. Everyone must be able to sit quietly through a two-hour (or longer) performance without disrupting others. Ushers may ask parents whose children are noisy to remove them from the venue. If there is a repeated disruption by anyone, we reserve the right to revoke admission and refund your purchase.
  • Tickets, including season tickets, may not be resold, transferred or distributed to any ticket broker or any other person for any amount other than the price printed on the ticket.
  • Season ticket packages are purchased and issued subject to the policies and regulations of the AT&T Performing Arts Center (the Center). Seating locations will be determined by order date and according to the Center’s policy.
  • All ticket prices and season ticket package prices may include service and handling charges and facility fees.
  • Due to the nature of theatrical bookings; dates, times, performers and schedules are subject to change. In the event of a change, the Center reserves the right to present a substitution for productions or performers currently scheduled.
  • The ticket holder voluntarily assumes all risk and danger incidental to the event for which this ticket is issued, whether occurring prior to, during or after the event.
  • Tickets, including season ticket packages, are nonrefundable. When allowable, tickets may be exchanged for an additional fee. Missed performances will not be refunded.
  • Ticket is valid only for the performance date and time listed on the ticket. Performances, including outdoor events, are performed rain or shine. In the event a performance is rescheduled, original tickets will be honored for the new date unless otherwise noted in official communications from the Center.
  • Where applicable, sales tax is included in the ticket purchase price; however, the presenting organization may be a nonprofit organization and exempt from collecting Texas state sales taxes on amusement services.
  • Latecomers may not be able to take their seats immediately on arrival and will be seated at an appropriate interval in the performance.
  • The Center is compliant with the Americans with Disabilities Act, welcomes all patrons, and offers a variety of services to meet specific accommodations.
  • Photographers or film crews occasionally operate at the AT&T Performing Arts Center. By entering these premises, you are consenting to being filmed and/or captured in photographs which may be used for public relations and marketing materials.